Shipping policy

Shipping Policy

LIGSY Shipping Guidelines

At LIGSY, we strive to deliver your purchases in the most efficient and reliable manner possible. Here’s everything you need to know about our shipping process:

Processing Time:

  • Orders are typically processed within [1-2] business days.
  • Custom orders may require additional processing time, which will be communicated during the purchase process.

Shipping Methods:

  • Standard Shipping: Delivers within [3-5] business days after processing.
  • Expedited Shipping: Delivers within [2-3] business days after processing.
  • International Shipping: Delivery times vary by destination and can take up to 20 business days.

Shipping Costs:

  • Standard domestic shipping is from $3.99, but if your order over $50 shipping free.
  • Expedited and International Shipping costs will be calculated based on the delivery location and package weight.

Tracking Your Order:

  • Once your order is shipped, we will send you a confirmation email with a tracking number.
  • You can use this number to track your package through our carrier’s website.

International Shipping:

  • We ship internationally to select countries. International customers are responsible for any customs, duties, or taxes imposed by their country.
  • Please note that delivery times may be affected by customs processing.

Shipping Restrictions:

  • Certain items may have shipping restrictions due to size or legal restrictions in different countries.
  • We reserve the right to cancel and refund any order that cannot be legally shipped to its destination.

Lost or Damaged Items:

  • If your order arrives damaged or is lost during shipping, please contact us immediately so we can work with the carrier to resolve the issue.
  • Claims for lost or damaged items must be reported within 5 days of the expected delivery date.

Returns and Exchanges:

  • Please refer to our Return Policy for details on returns and exchanges.

We appreciate your business and strive to ensure that your experience with LIGSY is smooth and satisfactory. If you have any questions or concerns regarding shipping, please do not hesitate to contact us.

Thank you for shopping with us!